AUTOMOTIVE

Problem: The car-financing process feels like torture, takes forever, and hasn’t changed in decades.

Solution: Redesign the process to be digital, fast, and transparent.

A large automotive OEM and its dealership network turned to WONGDOODY to help it redesign its lucrative financing process to protect it from competitors and consumer distrust. By watching how consumers used the antiquated process, we developed new insights about the experience they wanted. Shocker – they asked for transparency and ease. We gave it to them. Now they can easily upload documents, edit and sign digitally, and monitor every step in the process on their mobile phones whether they are in the dealership or not.

Because financing the new car you bought should be just as fun and easy as driving it off the lot – only without the new car smell.

SEATTLE

1011 Western Ave Suite 900
Seattle, WA 98104
206.624.5325

LOS ANGELES

8500 Steller Drive Suite 5
Culver City, CA 90232
310.280.7800

NEW YORK

One World Trade Center
285 Fulton St., 79FL Suite M
New York, NY 10007-0125
212.401.4380

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